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Meet the Team

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Nic

Specialist Support Coordinator

Psychosocial Recovery Coach

With 15 years of experience in supporting people with disability, Nic is a highly skilled and compassionate Specialist Support Coordinator. He has extensive expertise in navigating complex support needs, including Specialist Disability Accommodation (SDA), Supported Independent Living (SIL), Employment supports, and complex coordination across a wide range of services.

Nic works with participants across Australia, supporting individuals with intellectual, neurological, physical, and psychosocial disabilities.

His approach is kind, proactive, and person-centred, always championing choice and control while building strong, collaborative relationships with participants, families, and service providers.

Nic brings deep knowledge and calm confidence to even the most complex situations, ensuring every individual he supports has access to the right services to live as independently and meaningfully as possible.

Grant

Specialist Support Coordinator

Psychosocial Recovery Coach

A thoughtful and committed Specialist Support Coordinator who works closely with participants to deliver support that truly fits their individual needs and goals. He values strong teamwork, takes care with budgeting and NDIS funding, and aims to provide a steady, reliable presence for those he works alongside.

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With a calm and compassionate approach, Grant focuses on listening carefully and building trust. People often say they feel genuinely supported by him—whether it’s through gentle advocacy, clear communication, or simply being someone they can count on to represent them to the NDIA.

Grant is experienced in navigating the NDIS and takes care to keep participants at the centre of every decision. He aims to coordinate services in ways that support independence, inclusion, and meaningful progress, always adapting to what matters most to the person in front of him. 

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Aaron

Support Coordinator

Aaron is here to guide you through every step of your NDIS journey. He helps you make sense of your NDIS funding—what it can be used for, how to get the most out of it, and how to ensure it aligns with your goals. He connects you with the right services and providers based on your preferences, location, and needs, and helps you understand service agreements so you feel confident and in control of your choices.

 

Aaron works alongside you to build your capacity and independence. Whether you’re developing new skills, navigating daily challenges, or working toward long-term goals, he’s focused on helping you overcome barriers and get the support that truly fits your life. His approach is all about ensuring your support needs are met in ways that are respectful, inclusive, and empowering.

 

In addition, Aaron provides tailored support during key plan milestones. He helps you prepare for plan reassessments and reviews, making sure you can clearly communicate your progress, needs, and goals to the NDIS. If your situation changes or you need something different from your plan, Aaron is there to help you request plan changes and guide you through the process. He advocates on your behalf and helps you engage effectively with the NDIS so your voice is heard and understood.

0436 918 104

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Daffodil

Administration Assistant

Daffodil works behind the scenes at My Guidance as the team's dedicated Virtual Partner, playing a vital role in keeping everything running smoothly. She provides essential administrative support across a wide range of tasks—including managing communications, scheduling appointments, handling documentation, and coordinating day-to-day operations. Her proactive and organised approach ensures the team stays focused and efficient, so participants receive timely, reliable, and high-quality support.
 

In addition to her coordination and admin responsibilities, Daffodil also plays a key role in ensuring compliance across My Guidance. She helps maintain accurate records, monitors documentation standards, and supports the team to stay aligned with NDIS guidelines and best practice. Her eye for detail and commitment to quality helps safeguard the integrity of our work and ensures we continue to meet both participant needs and regulatory requirements.
 

By managing the essential background work, Daffodil enables the team to concentrate on what they do best—supporting people with disability. Her contributions help My Guidance deliver a smoother, more responsive, and compliant experience for participants, families, and stakeholders alike.

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© 2025 by My Guidance Pty Ltd

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